Frequently Asked Questions
Everything you need to know about shopping with GOODSTONE.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
GOODSTONE accepts returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items are final sale and cannot be returned.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my GOODSTONE garments?
To maintain the quality of our premium fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label of every garment.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.