Returns & Exchanges
At GOODSTONE, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new pieces don't fit perfectly or meet your expectations, we are here to help you find the right style or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
